Mrs. Goree
Will not connect. Keeps saying "service unavailable" after I enter a verification code it sent my email and device. Then if I try again, it won't even send a verification code, just says "service unavailable". Have been trying for 3 days to connect. Even uninstalled and reinstalled the app.
8 people found this review helpful
Jayson Pitkofsky
Does not show COVID Boosters. Submitted multiple proofs and was approved only to continuously show 2 of 2 and not 4 of 4. Plus on Android, the settings tab keeps asking for an email or phone number after a quick flash of the version and build info. It's clearly not debugged.
2 people found this review helpful
PrevailHQ, Inc.
September 29, 2022
Jayson, sorry you had this issue. That's frustrating. If you'd like, reach out to support@cleartogo.co and we can help get this resolved.
Ryley Culver
Verification codes don't work. I keep typing in the verification code sent to my work email address, but keep being told the code is incorrect. (It isn't -- I've checked it repeatedly). Please fix this issue so I can use the app and update my review.
7 people found this review helpful
PrevailHQ, Inc.
December 21, 2021
Ryley, We are sorry you're having this issue. Please send an email to support@cleartogo.co and we can get it corrected for you.