VeriFLY: Fast Digital Identity

IdentityX

About this app

VeriFLY™ provides secure digital credentials for a faster return to safe, in-person experiences by enabling less contact, more speed, and more confidence.

Ratings and reviews

A group of us wasted hours the night before our flight trying to upload documents. The app (on multiple phones) kept crashing. But the bigger problem was that we had all taken rapid covid tests, and when we uploaded those test results, there was no option in the drop down menu to choose a rapid test. We kept uploading over and over because some would get approved with the incorrect test selected, but most would get denied. We eventually got 10 people through, but it took over 4 hours.

Shoddy product. Save yourself time and just get the printouts of the certificates you need. Spent over an hour getting all the documents together and getting the kids together to take photos etc. The app accepted everything, and I was thinking.. what a great product. A day later, the app refused to recognize the certificates for 2 passengers. No option to re-upload those certificates. The response from the support team was 'we recommend you start all over again'. Glad I took printouts!

If I could rate this app a zero, I totally would. Completely useless. Unable to do anything with it, glitches, no clear help from support articles, kept giving error that test wasn't completed within 72 hours when it was. Can't add new trips entering the US, only options were outside US. It's absurd that American Airlines makes you use this app if you want to check in online. Save the headache and just get there early and check in at the airport.

What’s new

- Enhanced availability with added support for Android 15