Drift

Salesloft Mobile

About this app

Drift is a messaging app that allows you to talk to your website visitors and customers in real-time, from anywhere.

Use Drift to shorten your sales cycle, convert more leads, and keep your customers happy. Over 50,000 businesses choose Drift to give their prospects a red carpet experience.

Here’s the problem: 98% of people will visit your website and then leave without doing a single thing. But with Drift on your website, you can change that simply by saying hello and starting a conversation — just like you would in-person. And once you turn that website visitor into a customer, you can use Drift to send targeted in-app messages, surveys to get customer feedback, and more.

And with Drift on your Android, you can manage all of those conversations and reply to people on the go, too.

Ratings and reviews

This app offers a great and easy to use chat service! I recommend it to all my clients. You can customize it to blend in seemlessly into the design and respond to potential customers on the go. It scales with the size of your business so you can get started for free and upgrade as you need. You can set up different playbooks and auto responses which can really help make the customer experience more efficient. Been a user for years and a fan from the beginning.

The live chat app sucks. For mobile. It doesn't show notifications. When you get a new message. Replying to a message seems to work instant.. But getting a reply doesn't show. You need to get out of the conversation and go back in so it can reload the conversation with the new message from the potential client.

Long time paid plan user and cannot be more upset with the frequency with which drift publishes unannounced updates that literally break our companies entire support flow, frustrating customers and wasting our time. They removed tags from showing up in chat windows. They broke an entire mobile app version. They constantly have things fail to update after saving. messages constantly get lost. contacts are impossible to delete (I was literally told to put a "0" in place of data I wanted to erase)

What’s new

- Bug fixes and performance improvements