Pet Cloud

Figo Pet Insurance, LLC.

About this app

Pet Cloud features:

Inbox & Docs: Create folders for medical records, adoption records, vet bills, pictures, and create personalized folders. Especially helpful during a pet emergency: Access all your records wherever and whenever you need them; and upload and share documents with anyone.

Reminders: The Pet Cloud lets you know when the important stuff is due. You set the date, and it will remind you when your pet is due for their shots and vaccinations.

Connect: The Pet Cloud makes it easy for you to meet other pets and their parents. Use the search tool to discover who's around you and get connected. Chat, share photos, plan play dates, and more!

Explore: Never feel lost again—wherever you roam, you’ll have access to all things pet. Easily find pet hotels, groomers, daycares, dog parks, shelters, pet-friendly restaurants, and emergency pet hospitals in a flash.

Loss Prevention: Unique pet tags integrate with your Pet Cloud profile. If your pet ever goes astray, they can be reunited with you using the unique code on the back of the tag. You and your family are alerted via text message.

Live Vet Access: Have a pet emergency or question for a veterinarian? Pet Cloud users can access live veterinary professionals 24/7.

Pet Insurance: The Pet Cloud seamlessly integrates with Figo Pet Insurance. Submit claims, add medical records and anything pertaining to your pet’s health through the app. Also, information about your pet’s insurance policy—deductible, payment history, coverage, etc.—is automatically populated.

Ratings and reviews

The app is easy to navigate and send claims. The issue with the app is the login. It freezes when I try to log in. It will take my log in and will not load. It will load and then log me out. It's very frustrating, I've tried reinstalling and restarting my phone. It doesn't work. Figo needs to fix this.

Keeps logging me off. Super annoying. I launch this app daily and I have to log in multiple times a day!! Update: The new update that just released has completely fixed this app!! It stays logged in now and much more responsive. Thank you so much for actually listening and resolving the issue.

Once you get in the app is fine, but getting in is a major hurdle. You have to log in every time you open the app, and it only works maybe 10% of the time, more often just spinning and spinning. The only thing that appears to work consistently is deleting and reinstalling the app every time you use it, which is beyond ridiculous.

What's new

General improvements and bug fixes.