1st Security

2.2
13 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Introducing the new 1st Security Bank mobile app for all your personal and business banking needs, in the palm of your hand. Enjoy convenient access to your accounts, transfer funds, make mobile deposits, and manage payments from virtually anywhere.

Manage Accounts
- Check balances instantly
- View recent account activity
- Schedule and manage loan payments
- Set travel alerts, transaction limits, and custom notifications for your 1st Security Bank debit or credit card*
*Available for consumer cards only. Not available for business cards.

Transfer Funds
- Transfer money between your 1st Security Bank accounts.
- Send money to friends and family with Zelle.

Bill Pay
- Set up and manage Bill Pay to make sure you never miss a payment.

Deposit Checks
- Tap. Snap. Deposit. It's that easy. Deposit checks using your mobile device.

Connect with 1st Security Bank
- Chat with a Customer Service Representative using Secure Chat during normal business hours.
- Find the nearest branch or surcharge-free ATM.
Updated on
Oct 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 5 others
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
13 reviews
Richard Diaz
October 22, 2025
This app SUCKS! It did not include all my accounts like the old one. Also, when I tried to set up biometrics, it asked for my username and password again and kept telling me my password was wrong, even though it had accepted that name and password when I signed on. Didn't you test it before converting, or is this all just scrappy design work? Hire a couple of systems analysts next time. You just made things worse for the user.
2 people found this review helpful
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1st Security Bank
October 22, 2025
Dear Richard, thank you for the feedback, we understand how frustrating this must be. We’d be happy to help get this resolved for you. We’ll try to reach out directly, but please feel free to call us at (800) 683-0973 and we’ll make sure your app is working as it should and all your information is present.
Samantha Coates
October 26, 2025
We've been having issues ever since the upset. Can't access our accounts via the login we've had for 15 years, debit cards aren't working, unable to see accounts, zero support, no advance warning of the update. The roll out of this was very poorly executed. another reason we are switching banks.
2 people found this review helpful
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1st Security Bank
October 28, 2025
Samantha, thank you for your feedback. We understand how disruptive this has been. Our team is available to help restore account access and resolve any debit card issues right away. We’ll try to reach out directly, but please feel free to call us at (800) 683-0973 and we’ll make sure everything is working properly for you.
Blake Shellabarger
October 20, 2025
meh, it's ok. not sure why they changed to a new app. Every transaction requires a secure authentication code. Which is sent to you by a phone call and an automated message. Why can't it be by text message? I had to receive a phone call for an authentication code to sign in and a phone call for an authentication code to authorize a loan payment. It's a 6 digit code. Which is hard to remember without writing down. So be ready with a pen and paper. Other people might also hear the code.
3 people found this review helpful
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1st Security Bank
October 21, 2025
Hello Blake! We appreciate you reaching out and providing this feedback. The system will allow you to receive the code via text and we would be happy to help you set that up. Please give us a call at 800-683-0973 for assistance. Thank you!

App support

Phone number
+18006830973
About the developer
1st Security Bank of Washington
digital.products@fsbwa.com
6920 220th St SW Ste 300 Mountlake Terrace, WA 98043 United States
+1 425-697-8182