Richard W.
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EDITED: Their content is just short YouTube videos. Obviously, the subtitles are added by native speakers, and thus, they are accurate, and that's very useful. However, YouTube videos these days are awful; it's like watching TV in Bolshevik, Russia, and on that note, learning a language on Youtube, which is 100% ANTI FREE SPEECH, just bothers me. ALSO, there is NO clear way to cancel their free trial. I contacted the company, and they were easy to deal with. They took care of that issue.
6 people found this review helpful
Dear Richard, we apologize for any inconvenience you've encountered. We take your feedback seriously and will work to improve our offerings and make the cancellation process more transparent. If you need assistance with canceling your free trial, please reach out to us at support@fluentu.com and we'll be happy to assist you promptly.
Karishma S
I'd give it a 0/5 if possible. I found the app whilst trying to find apps to help me study. Unfortunately, I should have checked the reviews first as when you open the app, it has a lot of problem and sticks on the 2 weeks free trial until you press subscribe. Later on, if you choose to not subscribe, mandatory things such as flashcards and quizes are locked. When looking at videos, if you don't have membership, you cannot look at the full subtitles.
12 people found this review helpful
Hi Karishma! If you complete your registration, and cancel your subscription during the free trial, you can keep a free account with limited features. Please let me know if you have any other questions.
Tommy Parisi
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Really good but frustrating. You'll match up with the speech recognition WORD FOR WORD. They transcribe your speech as matching. Still says your wrong. I'm in the trial phase and am seriously on the fence about going forward after the trial because of this. 🤔 Taking it down from two stars to 1. Bugs with no possibility of right answers. Mismatched q to a's. Lot of potential. Needs back end work.
15 people found this review helpful
Thank you for the feedback, Tommy. We apologize for the frustrating experience with speech recognition and transcriptions. We'll work on improving the accuracy and resolving the bugs to enhance your overall experience. Your input is valuable, please give us more details by sending an email to support@fluentu.com. We are here to help!