Frontier Utilities

Frontier Utilities

About this app

This Frontier Utilities mobile app provides fast and convenient access to all your electricity account information. Review account balance, plan details, current and projected usage, and make a credit card payment all from your phone! Get started today with the Frontier Utilities App from Frontier Utilities.
For our privacy policy, visit https://www.frontierutilities.com/PRIVACY-POLICY.
Terms of use: https://www.frontierutilities.com/TERMS-OF-USE.

The Frontier Utilities mobile app is only available for Texas residential customers at this time.

Frontier Utilities, LP PUCT #10169. Frontier Utilities address: 20455 State Highway 249, Suite 200 Houston, Texas 77070

Ratings and reviews

This app does not work well. The ability to select the payment due option is sometimes not available. The only fix for this is to use the "other" option and enter the amount manually. The other issue is, that even if the amount is entered, and continue and/or submit is touched, the payment will not process.

Billing failure as seen by others. Several times now I have gone in, deleted an old payment method, saved a new default auto pay card. Yet just this month, I now have to pay an extra late fee due to your failure to design a proper app. I got charged a late fee because the auto pay method failed, despite me deleting it multiple times before! It should not be there! I should NOT have to pay this fee due to your failure!

Every month when making a payment, I cant switch between my saved payment methods. I deleted one and tried to use the other method which automatically switched to Default; and then on payment page, it says no default payments are saved!! This is very frustrating, it should be simple clicks if your payment info is saved in the system. Now I dont know how to proceed with making a payment!!!

What's new

Enhanced EV pairing screens to provide real time status updates.