Drei Kundenzone

Hutchison Drei Austria GmbH

About this app

As a mobile customer of three you have with this app your customer zone everywhere and thus your costs firmly under control. You will immediately see the consumption of your included free allowances, the current cost status and also invoices and individual call lists of the last months.

In the customer zone, you can also find information about your contract and can make service settings. Your customer password protects sensitive data, e.g. See and manage all your phone numbers in your contract account. In addition, you can optimize your tariff by activating additional packages. Use the three guardian angels, you get here any time additional quantities.

The functions in detail:
See previously incurred costs of the current billing cycle
See remaining free units (minutes, SMS, data volume) in the current billing cycle
Call up the latest invoices and individual call lists
Deposit open bills
Charge prepaid credit online
Management of all phone numbers of the contractor
Contract information of all phone numbers in the contract account
Block phone number in case of theft / loss
Set call forwarding
Tariff details and legal texts
Change tariffs
PIN and PUK queries
Activate contract transfer
Request a new device or credit (loyalty bonus)
Block / unlock high-value numbers
Set parental control lock
Make roaming settings
Buy additional packages and additional quantities
Information about activated additional packages
Change billing address / contract address
Change invoice email address, change contact email address
Install number
Activate eSIM
Three box administration
Optimize login to your own needs
See personal offers
The app is suitable for smartphones and tablets.

The customer zone is also accessible via the browser www.drei.at/kundenzone.
If you are in the network of three, you will be recognized as a customer and come without logging into your customer zone. Nevertheless, we recommend registering under "My Profile". The advantage of this is that you have access to the customer zone worldwide on any device with Internet access - which is important for an immediate telephone number lock in the event of theft.

Ratings and reviews

Registration on Android is broken. Got no reply on the contact form. Then chat is also broken, because when you changes tabs Home/Chat/Setting the chat stops loading. Then you need to close the app and your current conversation is gone with the support agent. There are no logs of all previous chat for the agents to go through, so I have repeated it every time. I'm done with Drei.at, getting a phone number should be easy, not a 4 hour process and hoops to jump through. I'm going to Yessss.

Does not have English option. confusing user interface. I have HoT as my second SIM, HoT app is easy to use, and it has English as an option

It's very slow and unresponsive (just try navigating settings), they spam Google ads on the main page of the app, and the language selection doesn't even work, this is just disappointing and unprofessional.

What's new

PDF-Download funktioniert wieder!