A Google user
Love the food, but app leaves a lot to be desired. Biggest complaint is inability to have more than one CC on file. We order often for both personal & work lunches, on different cards. But can't switch back & forth - have to delete info and enter new every time, which isn't worth it. Would also be nice to be able to edit an item from the cart - e.g. make a change to bread or condiments if we notice something got missed (or upgrade to meal deal) but no - have to delete item and start all over.
4 people found this review helpful
travis forshee
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Used this for a couple years, and had mostly negative experiences. Pro: The app works as a punch card, and 10 punches gets you 10 dollars off an order. Also, most promotions they run rely on using the app. Cons: Super buggy. Only small part of the menu is available. Also, in addition to 3.99 delivery fee, there's a 1.99 convenience fee for using the app, regardless of carryout or delivery. Just use Doordash: that's who they use to deliver, but much cheaper and more options through them.
6 people found this review helpful
Jimmy Danko
Simply put, this app is not usable. Setting up a new account (which I had to do for this new version of the app, despite already having one) was painful enough, but the flow to find a nearby restaurant and start an order doesn't even work. After selecting a place from the list all I get is a blank map. It's pretty clear to me that there was/continues to be a gross lack of testing around this application, and I don't feel comfortable providing payment info to such a shoddy piece of software
9 people found this review helpful