R Wade
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Does not play WMA Files! Most of my music is in WMA files so it's not very helpful to use this app. AS REQUESTED UPDATE: Not sure how I can make this review any clearer. This app does not play my WMA files. I kept getting error messages when trying to play my WMA files however it worked fine for my few MP3 files. The vast majority of my digital music is in the form of Windows Media Audio format files (WMA) and when I tried to play these music files in your app it would not recognize them. I only have a fraction of my music files that are MP3 format. This seems to be a pretty limited Music Player if it doesn't play WMA files. And before you ask: No, I'm not going to take up extra time or storage space trying to convert my thousands of music files into MP3 format when they work just fine on all of my other devices. There are other types of audio file types that are out there besides MP3 (MPEG-1 Audio Layer III) such as: AAC. (Advanced Audio Coding or MPEG-4 AAC), FLAC, ALAC, WAV, AIFF, DSD, WMA.... (you get the picture) and I don't know if this app plays them but to be a really great "music player" app it should. Hopefully this review update has sufficient specificity. Thank you for your consideration and time.
68 people found this review helpful
TarrySoft
January 23, 2022
Hello, thank you for your review. We are happy to see you among our Users! We hope that you do not face any issues when using the App and will be happy to assist you should you have any questions or experience any inconveniences. You can always reach out to us by email - our Support Team can advise you properly: support.jukebox@kigelapps.com.
A Google user
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Creepy how this player hijacks Samsung My Files. Uninstalled. Cannot find my music this app renames my songs incorrectly. Sorry to say ..but thank you for your time. No easy clickable link for support here, at this site. No cut and paste options. I cannot have "My Files" open and browse my files with your app open. When you click "recents" button your app displays over my files. You never see "MY Files" and "Tarrysoft" app separately. Instead your app body snatches "My Files" app by Samsung.
24 people found this review helpful
We don't have a support site but do have our email TarrySoft@gmail.com which is in our app and in our store listing. I would like to help with your issue because we haven't had any reports of this. Please email me so I can help since I'm limited to 350 characters here.
A Google user
I was using this for about a year now and I really loved it. But now it started to mess with my phone. Like, sometimes, when I click on pause button to play a song, the song doesn't want to start playing, my phone gets laggy, says that "Music FX ian't responding" and then my phone reboots. It was a good app to use, but I guess I'm gonna find another one for this.
78 people found this review helpful
TarrySoft
February 25, 2020
Sorry you are running into issues. However, Music FX is a different app than our app. This app is called Jukebox. Email me at TarrySoft@gmail.com if you think the issue is in our Jukebox app.