Kipsu

Kipsu, LLC

About this app

Kipsu is the standalone leader in Real Time Engagement, enabling service-driven brands to build relationships with their consumers and guests using texting and digital messaging. Utilizing a variety of digital communication channels such as texting, internet chat, and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way.
With the Kipsu Android mobile app, you can:

*Easily send and receive messages while on the go
*Be alerted when a new response has come in or a response is overdue
*View all conversations in one location and monitor guests’ needs
*Instantly learn and intervene if you receive negative feedback

Ratings and reviews

The app has different functionality on Apple and Android. There are many features that Apple phones have and Android has not been provided

The app does not have all the features it advertises it has. Such as viewing archived messages... you simply can't. I think they need to work on updating the app to be more user friendly and working properly.

Have to use it for work. Never gives me notifications for the initial message but then spams me with "overdue" messages