Salestrail – Sync Call Logs

Liid Oy

About this app

Salestrail helps teams automate mobile call activity tracking — capturing SIM and WhatsApp calls and syncing them securely to your CRM or analytics dashboard in real time.
No manual data entry. No missed activity. Just accurate call data that keeps your CRM up to date.

🚀 Key Features

Automatic Call Detection & Logging

Salestrail detects when a call happens on your device (incoming, outgoing, or missed) and automatically logs the event — including timestamp, duration, and contact match — to your CRM or cloud dashboard.

Smart Automation Rules
Choose what gets tracked: call types, SIM card, or time windows. Once configured, Salestrail automates logging so your data flows seamlessly in the background.

CRM Sync
Integrates with Salesforce, HubSpot, Zoho, Microsoft Dynamics, and other platforms to keep your call activity consistent across systems.

Offline Support
If your app is offline, Salestrail syncs data once the connection is restored — no activity is lost.

Permissions & transparency 🌟

Salestrail uses only the permissions needed to perform its core automation features. Without these permissions, the app cannot detect or log calls automatically.

Call Information / Call Logs – Used to detect call events (incoming, outgoing, missed) and sync them as call activities.

Contacts – Used to match numbers with names in your CRM or device contacts for accurate reporting.

Notifications and/or Accessibility (if enabled) – Used only to detect WhatsApp and WhatsApp Business call events for tracking; no message or screen content is ever read or stored.

Network Access – Used to securely sync your call data to the cloud dashboard or CRM.

🌟 Why Teams use Salestrail

Eliminates manual call tracking and data entry
Syncs call events and performance data instantly
Supports SIM and WhatsApp calls
Works with popular CRMs — no VoIP or new numbers needed
Designed for sales and support teams who work on the go

You remain in full control — permissions can be enabled or disabled at any time.

Ratings and reviews

The only reason I tried it: they promised call recording high quality. Well, it's not. I don't even understand why a voice call has to be recorded in an mp4 video file. I thought high quality would be flac or at least 320kb mp3. Tried all settings. There are much, much better applications than this.

Tell me one single useful thing about this app as a user. Hangs after every call, constantly we have to uninstall and install again. Not logging the calls. Not making the work easy. Instead consuming a hell lot of time. It only resulted in making me less productive in my work !! Kindly think twice about the performance before applying such restrictions on employees.

I have been using the app for about a month bow and I'm very happy with it! It could be great If I could create and update my SF opportunities as well. Anyway, I got it mainly for logging in calls and caller ID to Salesforce and it functions much better than other apps I've tried before. The main benefit it that all calls are being logged in to Salesforce without me opening the app.

What’s new

Hey, this is another update for you!

Added backsync settings and improved the functionality

Improvements to permission notifications

Fix for 'Internal error' message during onboarding

Other bug fixes and performance improvements