Anthony Guange
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On Android 13 when trying to deposit a check when it takes the picture the screen turns white and then the entire app crashes and you are unable to actually deposit a check. -This now works. It's great that you can now activate Google Pay in the app w/o having to call when they are open but when I need to activate Google Pay on my watch I can't do it via the app. In fact they wouldn't even do it over the phone and made me go into a branch.
5 people found this review helpful
Lowell Five Bank
November 4, 2022
We are here to help, give us a call at 978-452-1300. Our website also has a page just for mobile banking as well as some helpful information about supported devices. Our app will only work on supported devices. Thank you. Sincerely, The Digital Banking Team
Matthew Silk
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Three years ago, I asked if the balance after every transaction that was taken out could be brought back. It has not been, and the app is still severely lacking in features compared to using their web page, which I have no issues with. Please, this app feels dead in the water. I cannot check off each transaction or edit notes on them like I can on the web page. I cannot remember the last time this app was updated, nor will the page show.
6 people found this review helpful
Nicole Titus
It's an okay banking app I wish there were more features view things for instance pending incoming deposit you can't see those you have to log on to the website also you can't click on a transaction to find out more details I wish I could see my statement from the app and or have the option to screenshot thing I understand screenshots on allowed due to security reasons but there should be an option that we can accept just like using your fingerprints or alert. The app also freezes up sometimes
1 person found this review helpful
Lowell Five Bank
June 24, 2021
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. Thank you!