James Muller
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I purchased the magazine through the website & received instructions for the app login. However, it indicates that it is unable to find my email. I then accessed "subscription help" in the options menu. I typed a message outlining my concern & hit "SEND EMAIL." However, it will not send. The button remains the same w/ no change detected. It simply doesn't work. Purchased the top tier subscription to get instant access, and not even the help feature works? Fix it or money back please.
3 people found this review helpful
A Google user
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I looked forward to using this app as a subscriber to the magazine. It looks good but I have yet to be able to log into the app to use it, so I have to give it a 1-star, only because zero stars is not an option. Once the issues are fixed, i will re-review.
4 people found this review helpful
Rapid Media
August 21, 2019
Please contact us at subscriptions@rapidmedia.com or give us a call at 1-866-709-4985 and we would be happy to help you with your log in issue.
A Google user
How hard is it to process a subscription. I followed the link and login process in the email and get the "sorry there's a problem". Forget it, not worth my time, I'm cancelling.
3 people found this review helpful