FirstBank Southwest

FBSW

About this app

Start banking wherever you are with FirstBank Southwest Mobile for Android! Available to all FirstBank Southwest online banking customers. FirstBank Southwest Mobile allows you to check balances, make transfers, pay bills, deposit checks, and find locations. Need to find a branch or ATM closest to you? With Locations, FirstBank Southwest Mobile will discover your location and provide you with addresses and phone numbers on the fly.

Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount or check number.

Transfers
- Easily transfer cash between your accounts.

Bill Pay
- Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your phone.

Remote Deposit Capture
-Deposit checks while on the go with iPhone.

Locations
- Find nearby branches and ATMs using the iPhone's built-in GPS. Additionally, you can search by zip code or address.

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All features may not be available in the tablet application.

Ratings and reviews

This app makes me re-enter my login details every time. Even though it supposedly remembers it, and you can see it, I still have to reenter it. It will not keep me logged in. It will not keep my fingerprint login active either. And the worst part is many times I have to redo my phone number even though it's supposedly already has my phone number in the system. This is just ridiculous. What's odd is Amarillo national Bank had this same problem years ago. And eventually they fixed it.

I am so tired of having to re-enter credentials so often. Also, when viewing a transaction list, scrolling too fast causes user to have to re-enter credentials AGAIN! I did discover that clicking 'Cancel' works when asked for credentials during scrolling too fast through the transactions. But, overall, this app is very frustrating.

Edit: I emailed you my ID. Positives: Some helpful staff. In app ability to see loan amount, account balance/transactions & ability to connect Zelle for money transfer. Negatives: The "remember password" feature doesn't work. No list of out of town ATMs. Misleading instructions for depositing checks in app. No option for details on account spending. First Bank Southwest will randomly put a "for your safety hold" on funds if you deposit a check, so be aware of these 30 day holds before banking.