Melissa Kindt
Sorry, I'm glad someone made a app so I don't have to go to the computer and log into my school account to access our Presense app, but I'm also not glad because I just wasted an hour of my life. The only thing this app is good got is seeing the list of clubs/orgs on your campus. There is no way to favorite any of the clubs so they will be right there when you log in, it doesn't indicate the ones you already belong to, there's no option to join others... It just doesn't work. I'll look 4 upgrade
Modern Campus (Presence)
September 19, 2023
Hi Melissa! Thank you so much for your feedback on the app - we'll make sure that we keep this feedback in mind for a future update.
Aaron Osborne
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Not user friendly at all. I downloaded their app just to show how disappointed I am with their offered service. I have no choice in using it and if I had a say I wouldn't. I have spent excessive amounts of time on "presence" trying to do tasks that software already used on campus if utilized properly would eliminate the need for this unnecessary third party.... Update 8.11: no I will not. The university thankfully cut ties. 👎👎. This is fully your problem do not ask me to help solve it for you.
2 people found this review helpful
Modern Campus (Presence)
August 11, 2023
Hi Aaron! We really appreciate you sharing your feedback about Presence. If there's anything specific that we can help with, please send it over to presence-support@moderncampus.com. Thanks!
Anna A.
I don't like leaving public reviews but couldn't find a feedback form in the app or on the website. Layout is clunky and not user friendly, it's slow and is tedious to navigate. Also, at least on the Arcadia version there are duplicated student organizations and a completely empty event calendar despite Welcome Week starting tomorrow. Please don't respond with the boilerplate "We're sorry please contact us at the help email" These aren't minor technical difficulties this is design problem.
2 people found this review helpful
Modern Campus (Presence)
September 19, 2023
Hi Anna! Thanks for your review and the details of what you are experiencing. We really appreciate the feedback and will be working on more updates to the app over the next several months. I'm no longer seeing duplicated organizations at Arcadia and events seem to be showing now. Let us know if you still have trouble!