Key features of the release include:
INDUSTRY-LEADING AI: Interact seamlessly with Abhi, our generative and conversational AI technology designed to enhance travel planning. Abhi assists travelers every step of the way, reducing planning time to just minutes. Ask for destination ideas or help with booking and purchasing tickets, accommodations, cars, or cruises. Abhi is also here for any post-booking questions and changes. For experts and influencers, use Mondee’s AI technology to become a global expert, enhance your customers’ or network’s travel planning and to power-boost your business.
CONVERSATIONAL COMMERCE: Experts and Travelers can take advantage of close collaboration with an advanced messaging and cart technology that makes discussing travel details and coordinating travel booking within a group of travelers, easier than ever. Travelers can build itineraries in a live environment and collaboratively book travel among friends, family or co-workers. This includes flight upgrades, trip insurance, seat selection, luggage protection and more. Travel professionals can control markups by comparing market price and offering clients a predetermined cost.
CRUISES: Travel professionals focused on cruises are now able to utilize Mondee to book cruise travel in the same place as air, hotel and rental cars.
FINTECH PLATFORM SPECIALIZED FOR TRAVEL INDUSTRY: Mondee Marketplace is an easy-to-use platform where all transactions are made using the latest payment security tech for reduced fraud risk. It provides the ability to transact in over 20 currencies with digital wallet options.
ACTIONABLE GROWTH-DRIVEN ANALYTICS: Experts, Freelancers and Influencers can gather insights about earnings with a dedicated analytics dashboard where they’ll have visibility into commission, sales and much more.
GLOBAL INVENTORY HUB: Travel Experts, Freelancers and Influencers can invite their travelers, set universal or trip-specific commissions, add service fees, and take advantage of Mondee’s negotiated, discounted rates.
A CRM OPTIMIZED TO TRAVEL Tailor a customer's profile according to their specific requirements, regulate access for both customers and employees, and store customer databases, all within the confines of the Mondee Marketplace
DYNAMIC PACKAGING: In a single transaction, travel professionals can combine flights, hotels, events and cruises with dynamic packaging and pricing.
SELF-SERVICE BOOKING; SAVE TIME AND MONEY: Travel professionals can manage their own bookings, exchanges, refunds, and voids, and oversee bookings made by customers and employees.
REFER-A-FRIEND: Travelers can invite their family and friends to Mondee, and with each referral, they’ll earn $10 towards their next booking.
24/7 OMNI-CHANNEL CONNECTION: Mondee's exceptional customer support is available 24/7 with coverage via phone, chat and email for both travelers and experts.