
A Google user
The install was definitely finicky. Had to select the manual connection approach. Even then it would get stuck on the last step. Exiting & re-opening showed it working. If my router resets, the A/C does not reconnect. This is a pretty bad limitation. There's a new wifi module for the A/C. Hopefully it has that fixed. It would need great if you could also tap on the temperature & just type in the setting you want. The dial looks nice, but it's not as quick to guess where a given temp is.
2 people found this review helpful

A Google user
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Update: Got a new phone, Pixel 3, and the app works now. Would give five stars if I wasn't still frustrated from the last time I tried to set this app up. This app sucks big balls! Can't even use since it constantly says time out whenever a command is selected. Tried force stopping... Nothing. Tried uninstalling and reinstalling...nothing. Figure it out. This unit wasn't cheap. False advertising.
7 people found this review helpful

Armando Vidal
The registration for the wifi remote has too many bugs. I followed all the registration instructions but could never get access. Finally it told me that my password was not recognized. The link I was sent to reset my password was too long and had no references to the MrCool company. In short, it looked suspicioius to me. I removed the wifi connection from the unit. I was looking forward to using this feature, but that's not gonna happen until MrCool cleans up the bugs and improves security. (I cant submit this review until I select a rating. The ac works well and the installation was a breeze. I would have given Mr Cool 5 stars had it not been for the wifi remote failure.)
4 people found this review helpful