Service Finance Dealer App

MSI Mobile Solutions LLC

About this app

The Service Finance mobile application allows registered dealers and their authorized agents the ability to securely apply for customer financing while on site 24/7. The secure application can be filled out quickly by leveraging some exclusive add-ons that allow it to capture demographic information by simply scanning the customer's driver's license. Agents will also be notified with an underwriting decision real-time on the device leveraging the device's native push notification system. Agents are also able to snap a photo and upload work orders and other stipulations leveraging the existing camera on the device. The app also allows the agent to provide a touch interface for the customer to easily sign their loan documents electronically. This grants the agent the ability to successfully complete all the required tasks before ever leaving the property, greatly reducing the processing time. The agent then has the ability to follow the progress of the request through all the steps and manage their individual pipeline real-time. The office administrator will be provided with access to the agent management dashboard upon successfully registering for and completing the training. This tool will allow the office administrator to grant and delete access to the mobile application.

• Expedited data entry by scanning customer's driver's license
• Real-time status updates
• Capability to photograph and upload required documents
• Touch interface for customer signature
• Maintain individual pipeline
• Agent management dashboard

Service Finance does not charge a fee for the use of its free mobile application. However, web access is required and third party message and data rates may apply. Check with your mobile carrier for specific fees and charges. A supported mobile device is needed when using this application. Use of the Send Document Feature requires a supported camera-equipped device. During the installation you will be requested to trust certain features of the application, in doing so, you are allowing the application to use those features. Using the EZ Sign Portal feature redirects the user to Service Finance's secure url for easy execution of documents.

Service Finance Company LLC Website Accessibility 
Service Finance Company LLC (“SFC”) is committed to making our website(s) and mobile applications(s) accessible to all users. Please be aware that our efforts are ongoing as our current website provider implements the relevant improvements to meet WCAG 2.1 AA guidelines over time. If you need assistance in using the functionality found within our website(s) and/or mobile application(s), are using screen reader software and are having difficulty obtaining the content or have specific questions or concerns about the accessibility of our website(s) and/or mobile application(s), please call 866.254.0497 ext. 4. or email [e-mail]. 
Please describe, if possible, the following details in your message: 
• The nature of your accessibility needs. 
• The URL (web address) of the content you would like to access. 
• Your contact information. 
 
Feedback 
If you have any other questions about content accessibility or technology used by SFC or have suggestions on how we can further enhance the accessibility of our website(s) and/or mobile applications(s), please feel free to contact us at the phone number and/or email above. 

Ratings and reviews

Worst experience. This app never works. I can never log in to my account. I constantly receive an error has occurred. The username and password are incorrect. I can get into my account just fine on the website (well, I'd be lying if I said that happened 100% of the time). I DL'd the app again to see if the bugs were corrected but still the same. IT DOES NOT WORK. *Still the same as of 7/1/25

I can even login I keep getting the same error the user name or password is incorrect I have checked to make sure it's correct I would not recommend wasting your time

User friendly. Only thing I would change is when we're selecting the terms, if it allowed us to see the whole description before we select. All of my term options start off almost the same so I don't know until I select it, if it's one or the other

What’s new

Improvements and performance optimizations