Dean Williams
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Installed the app on a Pixel 3xl. It found and paired easily. I ran the firmware update, which appeared to install fine. Afterwards, the app refuses to pair. Tried deleting/ re-adding the device, uninstalling/ reinstalling the app, etc. After an hour of frustration I gave up. After noticing the negative reviews began about a year ago, I tried installing the app on a tablet with an older version of Android and it works fine. Something in the newer OS seems to be causing issues.
4 people found this review helpful
Brad Watson
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Bluetooth difficulty connecting as so many people here have commented. I think the company needs to put some effort into fixing this. When I do get it to connect, it works fine. UPDATE: So it appears that you have to have location turned on for the bluetooth to connect. Odd way to design an app, but there you go. Bumped up the review to 4 from 3 stars.
2 people found this review helpful
DeLane Patterson
I get the thing installed, and one of the lifters does not pair. I did call customer support and they answered the phone. After walking me through it, I was able to get it to pair, but the lifter would not travel up or down. Because I have an android device he said the option is not available to set the low point on an android phone and I needed to find someone with an iPhone in order to set the low point for the lifter. Pretty ridiculous that after spending 800$ I cant get the thing to work!
2 people found this review helpful