
Justin Hanenberg
Its a decent app for coin laundry. Gives up to date info on unit availability. Very easy to use. I like receiving a text reminder when things are close to done. A complaint I have is that there are no safeguards when adding funds. So you click $100 and the transaction happens right away - there's no prompt like "are you sure?" to confirm. Please add this.
1 person found this review helpful
My Magic Pass
June 25, 2025
Thank you for providing your valuable feedback. Please reach out to us at service@sebco.com, if you have other suggestions.

Jennie Michener
Worst app ever. There is a current coin shortage. This app is supposed to make things easier. It never connects to any machine. Tells you to call. Then customer support has no idea how to help. Mobile data is on. Bluetooth is on. Location is on. Connected to correct room and has funds to use...but still will not connect. Customer support should be able to access machines remotely to help troubleshoot.
22 people found this review helpful
My Magic Pass
June 12, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at service@sebco.com. Thank you.

Andrew W
Functional but definite regression in UI. There was a recent update that change the color scheme and made the start button less obvious. One, the contrast should be significantly different once I select a washer/dryer. Two, before, it was way more obvious that I wanted to start or pay. Now it's a very subtle checkout cart on the top left. This isn't a generic shopping app, it's a laundry app, and I want an obvious start button.
9 people found this review helpful
My Magic Pass
June 12, 2024
Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to service@sebco.com. We'll pass it along to our development team and see if there is any way we can improve it.