Big Aych
When I try to make a payment, it won't let me. This app is not very well planned out OR put together. It's not an easy app to use.
1 person found this review helpful
CaseRocker
This app is an absolute nightmare to use. It is not easy, it is not helpful, it tells me my username & password is wrong. I will use the same EXACT credentials to log in on the PC website and get into my account just fine. This app needs a complete overhaul.
5 people found this review helpful
Maureen Christian
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This app is not very useful. The Rotech health care company doesn't seem to bill insurance companies, preferring to force customers to pay for equipment that is prescribed. The app and the website primarily are for paying money to Rotech. I personally am very disappointed with the lack of customer service from Rotech.
7 people found this review helpful
Rotech Healthcare
September 21, 2021
While ShopRotech.com is available on the mobile application for items paid for directly by patients, insurance-covered items can always be arranged through your location. Please visit https://www.rotech.com/find-a-location for a location near you.