
Kingsley Idemili
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Very useless waste of e-commerce app. I booked an order, paid in full to ikorodu, rider picked up and was insisting the customer meets him at a different location other than the original address of delivery, customer refused especially in this period of insecurity, rider returned the parcel, I called for a refund as the delivery didn't work out, they said I will only get a 40% refund. Very horrible customer service. Begs to question Why did the rider pick up in the first place?
18 people found this review helpful
Protech Advance
November 3, 2021
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at hello@easydispatch.ng

John Popoola
Very terrible dispatch service and rude customer support. Made a request since early morning, called rider severally to inform him of the hours of operation at pickup location so he can plan his journey, he refused to pick and went later in the evening when the sender had left the location. Complained to customer care and was told "they don't have any specific time to pickup as long as its same day delivery". Postponed to the following day and still did not pick up my item nor refund. Worst ever
9 people found this review helpful

Victor Bethel
Apparently, this company has shut down, but someone is still running the app and using it to defraud people. I used this app a few times in 2022 and the services were satisfactory. So I decided to use it again. The ordering process was seamless as usual, payment was seamless as usual. But something funny happened after payment, the contact button is not working. 24hrs after placing the order, the order was marked as fulfilled whereas it wasn't. So someone is using this app to defraud people.
5 people found this review helpful
Protech Advance
October 1, 2024
Hello,
The platform and company is fully operational. Please can you share us the details of your order and we'll look into it promptly. You can also contact us via email on hello@easydispatch.ng or send us a message via our website. We look forward to hearing from you. Thank you for using easydispatch.