Daniel Hall
Most of the features of the app are alright, I guess. I like the points store to an extent I just wish there was more to choose from. instead of being equivalent to the website the items on offer are a shirt, hoodie, pair of glasses, and a selection of stickers. Since the recent app update the Update icon has completely disappeared thus there's no way for me to even check if there's been an update for the bike. Their bikes are fantastic but the app needs a lot of work
Tom Lyon
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I don't care about most of the features in this app, but... I have the Carbon 1 Pro (love it), and the battery level is only updated when first connecting to Bluetooth. If I want to see the current level, I have to disconnect and reconnect the Bluetooth. PLEASE FIX. Update: I discovered that the APP WON"T OPEN IF THERE'S NO NETWORK!! Idiots. I need the Bluetooth features all the time - especially since the fingerprint sensor is so flaky. Great bike, bad app.
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Pro's: - good integration with the bikes functionality; - trip recording is nice and accurate. Con's: - turn-by-turn navigation is inaccurate and unflexible: it would be better to rather rely on directions shared from an external app such as Google Maps or OpenStreetMaps; - please provide an option to completely turn off the head unit, in order to save the bike's battery; - the option to contact support is not available for me, it keeps saying to "complete your profile first".