Sharon Elster
The app is very comfortable and the teachers are good. There are some problems with the warm up before lessons, usually it doesn't have a sound so we can use it. And another problems are with the excises that sometimes doesn't work very good. But all and all, we are very happy with the teachers and the progress.
1 person found this review helpful
NovaKid Inc.
June 12, 2024
Hello, Sharon. Thank you for your support! We're glad to hear that you had such a wonderful experience. We'd like to get more information about the sound issue, please, let us know in the chat, and we would be glad to assist you in any questions🧡
Maya Yevnin
Overall, an excellent English teaching app and my 2 kids really enjoy it. The scheduling interface needs improvement, and there is no way to choose which notifications I want.
1 person found this review helpful
Hi Maya, thanks for your positive feedback. We aim to receive 5 stars from our customers. Please message us in the online chat in your personal account if you have any suggestions for improvement.
salama abdo
Spend long time in choosing teacher and suitable time,,, you can't find 1 teacher for your child in suitable time,,, policy of refund not clear in Web site,,, they surprised you by new policy of refunds not clear or different during marketing,, also there are too much technical issue during class ,, I lost many classes
NovaKid Inc.
September 26, 2024
Hello. Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to provide a variety of teachers and flexible scheduling options to suit your needs. If you have any questions or need assistance, please feel free to reach out to us in the chat. We are always happy to help!