Swiss Post

Die Schweizerische Post AG

Contains ads

About this app

Your Swiss Post. Simple, fast and anywhere.
With the Post-App, you’ll always have our most important services at hand. You can track, manage or frank letters and parcels in just a few clicks, use the pick@home or My Post 24 services with ease and keep an overview of your postal transactions at all times – whether at home, in the office or on the go.

Functions in detail:
• My consignments: Never miss a delivery. You receive information about upcoming consignments via push notifications and can manage deliveries conveniently.
• Code scanner: Scan or manually enter barcodes and QR codes.
• ePost: Handle your mail digitally: receive letters, pay invoices, sign and return contracts, file and retrieve documents. All in one workflow, anytime and anywhere.
• Track Postbuses live: Track timetable data and live positions of all PostBus vehicles in real time
• Location and opening hours: Find branches, letter boxes and other services, including collection times and opening hours.
• pick@home: Have parcels collected conveniently from your home or an address of your choice.
• DigitalStamp: Frank letters and parcels easily and conveniently with your smartphone, anytime and anywhere, and calculate letter size using artificial intelligence.
• My Post 24: Send or collect parcels and registered letters 24/7 at terminals (without a display).
• Collection note: Missed a delivery? Scan QR code, extend collection period or plan second attempted delivery.
• Support chat: Our chatbot and our customer service specialists will support you with your query directly in the app.
• Languages: The app is available in German, French, Italian and English.
• Feedback: Share your opinion and help to develop the app.

Ratings and reviews

After the new update the themed icon is not working anymore, quite disappointed about it. The new theme looks very good tho! The themed icons is a feature backed into android for the app icon to change color according to your set wallpaper. The previous version of the app had it, now it's gone.

Since a while now the app doesn't recognise some of my shipments. While I get email and sms notifications from the post, these shipments do not automatically appear in the app. When I add the shipments manually, options for managing them (eg extend collection period) do not appear. I have called the Swiss post Hotline a few weeks ago and described the problem but no feedback nor resolution so far. I have tried logging in and out, cleaning the data and the cache, uninstalling and reinstalling..

Notification settings only have "newsletter" and "my consignment" to turn on/off. The overview has at least 30min to update (if it ever does) that the parcel HAS arrived. And the App has surprisingly slow loading times. At least this way my email inbox doesn't get filled by Post delivery updates... It's still the Swiss Postal Service, so it has to suck at least a little.🤷🏽‍♂️

What’s new

An overview of the new features:
• ePost integration: Manage your mail digitally using the digital letter box directly in the app.
• Track Postbuses live: Track timetable data and live positions of all PostBus vehicles.
• DigitalStamp for letters: Calculate the size of letters using AI and pay for the letter code by credit card.
• Expanded map material: Easily find branches, letter boxes and other services.
• Support-Chat: Chatbot and customer service provide assistance in the app.