
A Google user
Not working the way I had hoped. It disconnects all the time, even when the tracker is in my lap. When I do walk away from my purse, which is what I bought it for, it doesn't reconnect when I get closer. The ringer is way too quiet and the alert to tell you that the item your tracking is too far away takes over the sound on your phone calls. Disappointing - I thought a device like this would be far more accurate & advanced by 2020.
5 people found this review helpful
Beijing Zizai Technology Co.,Ltd.
March 23, 2020
Hello, thank you for your support of our products. What is the model of the device you are using? The beta version of GooglePlay has been released. The new version improves the connection stability. It is recommended that you try the new version, or I hope you can contact us to communicate and solve the problem.
hanbing@nutspace.com

A Google user
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Overall this product is fairly nice, except, I cannot seem to re-connect my device with the app ever since I had to replace my battery. Ironically enough, on my old device, I have no connectivity issues. The troubleshooting on the app is not helpful for me to figure out what program settings I should or shouldn't have for the app to work right. Update: After a few weeks of going without my tracker, I reconnected my tracker to success. However, the device emits no sound sadly.
17 people found this review helpful
Beijing Zizai Technology Co.,Ltd.
March 20, 2020
Hello, you mentioned that there is no problem with the old device. What is the model of this old device? We urge you to contact us by email to communicate with us for details. I'm an App engineer and can help you deal with this problem as soon as possible. The new sound issue makes me very concerned.
hanbing@nutspace.com

A Google user
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Generally good, but I feel like the software could be better. I have several devices. Would like a global mode switch (find it to anti loss) so I don't have to go through each Nut setting to switch. Would *very much* appreciate the ability to use the software to track other Bluetooth devices (second phones, laptops, headphones, etc); being alerted that I left a laptop at airport security would have been super helpful!
9 people found this review helpful
Beijing Zizai Technology Co.,Ltd.
February 24, 2020
Hello, thank you for your support and suggestions for our products, your suggestions are very good, we discuss how to improve this feature.
hanbing@nutspace.com