NWSC Mobile Uganda

NATIONAL WATER AND SEWERAGE CORPORATION

About this app

NWSC (Official) Mobile allows National Water customers to view their outstanding balance, make payments to clear their water bills, generate statements for their accounts, predict bills, view historical bills and payment details etc

The app also allows non-customers check for new connection application status, view the new connection as well as tariff guide, send general feedback via email, calls or social media pages, view the frequently asked questions e.t.c

Ratings and reviews

Great App. But consider adding 2 crucial features. 1. Payment of bills options via the app. 2. Customer care (Instant chat or add contacts) Looking forward to seeing these changes very soon. For now I have to walk to the bank yet...😫

Great app. However. There should be provision for on boarding with ease. People renting should be able to use the app without a hustle linking to the email since they shift from place to place and would very much use this app.

I have liked it however you need to update the outstanding balances in real time e.g today my meter was read but the App shows June balance yet if i wanted to pay and looked at the App balance , i would be mislead to pay less. Secondly it should show the Telephone numbers of all offices and there locations in the country Thirdly advice clients on water saving tips and payment methods available Fourthly rewards and benefits to people who report water thieves and impersonaters