Jen A
Not very good at all. About the only thing I get to do is connect to my device, sometimes. It doesn't let me look at the calendar or rate my pain or do anything really. App constantly closing while I'm using it. Just worthless all around. Hey if all I wanted to do was look at how much time I have left to wear it, I'd look at the device! That's all I can do for about 10 seconds before the app closes. Will be uninstalling it, at this point it's just taking up space on my phone like a paper weight.
2 people found this review helpful
Orthofix BioStim
June 27, 2024
We are sorry to hear you are not having a great experience. Please call 1-800-535-4492 or email us at pemfcustomerservice@orthofix.com so a patient care representative can assist you. Reference Dashboard ID#
Thanks for sharing your feedback.
Ray Jackson
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As others have pointed out this app doesn't stay connected or synced to the device. Whether it's the devices or the apps fault it loses connection I don't know. It worked for a few weeks but was slow and a chore to use. I'm probably going to stop using the app because it is not intuitive and the device keeps track of my sessions anyways.
2 people found this review helpful
Orthofix BioStim
June 27, 2024
We are sorry to hear this. Please call 1-800-535-4492 or email us at pemfcustomerservice@orthofix.com so a patient care representative can assist you. Reference Dashboard ID# 6443 Thanks for sharing your feedback.
Suzanne Reisinger
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The app works, but sporadically. in a month, I've had to uninstall it twice and reinstall. When I spoke with the customer service rep about the problems, she suggested that I just uninstall the app, period. Pretty lame technology. Update: Mar. 31: I have just reinstalled again. Definitely not satisfactory performance. Update: April 13: apps fails to synch with the device. Pitiful.
3 people found this review helpful
Orthofix BioStim
May 1, 2024
We are sorry to hear you are not having a great experience. Please call 1-800-535-4492 or email us at pemfcustomerservice@orthofix.com so a patient care representative can assist you. Reference Dashboard ID# 6370.
Thanks for sharing your feedback.