Snap Send Solve

Snap Send Solve Pty Ltd

About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [[e-mail]](mailto:[e-mail]).

Ratings and reviews

It is a very good initiative. However there's a lot to be improved, specially in the app. For example, it seems the geolocation is not shared with the person who is doing the fix, and you need to be precise on the address. Some types off gives are assigned to the wrong entity(ie: light poles assigned to energex, where should be council) and you can't redirect. You can't also update a case with some additional info in the app, and so on. But I'm pretty sure it will get better and better soon.

Apps seems good, straightforward to use and very useful on the face of it. Unfortunately, you're relying on a council to actually respond and act which they aren't known for. Submitted a snap 10 days ago, was promptly "viewed" and subsequently ignored. Tried following up but no joy.

Hi team, Super new user here. Great interface, easy to navigate, big buttons, it works as it should on my Android. One big downside is that once submitted, I can't really 'update' the case. So I can't add, remove or edit the description. Or even add another few lines for context. If I'm on the move, I don't have time to give details/context. I want to come back and add more details. Also, if there was a comment section, then the solver and sender can communicate better. There is zero comms atm.