OvrC

SnapAV

About this app

OvrC ("oversee") is a remote management and monitoring service for professional integrators of power, audio/visual, networking, and surveillance products. Works with products from brands like WattBox, Araknis Networks, and Luma. Manage your list of customers, change device settings, be proactively notified of problems, troubleshoot issues remotely, and reboot devices from anywhere - before your customer even notices a problem.

FEATURES
• Proactive monitoring. Fixing problems is easier when you know what’s broken. Proactive notifications let you know a device needs service.

• Instantly resolve issues from anywhere. Quickly reboot trouble devices or cycle networks with the touch of a button – from anywhere – eliminating the need for unnecessary truck rolls.

• Simple Customer Management. Track devices by customer & location, store customer's phone number, name devices for quick recall.

• Easy Install. Configuring devices just got easier. Simply plug in, claim the device, and get started.

Ratings and reviews

The old app layout was much better than this version. It was much easier to see all devices and status on previous versions. This latest version doesn't allow us to see what devices need to be updated. We still have to scroll the entire screen in order to get devices on the entire screen, to scroll through them. It has some nice new features, but the basics are gone which makes this app frustrating

I use it almost daily, for work. The app has definitely been improving over the last year or two, but it's still cumbersome at times. I end up on the website mostly. ¹ naming ports on switches, power products, etc. Doesn't save most of the time. ² sending updates via the mobile app, less than half the time do updates take successfully. This percentage is less if you try to tag consecutive devices for updates. ³ managed switch advanced port changes have a "select all" option would be great.

OVRC is a great application especially paired with an OVRC pro device. I had a little trouble with MAC inputs as a device has to touch the internet before OVRC can register it. I havent been able to get OVRC to initiate firmware update for devices, i had to manually update. Up to the minute notification when a device goes offline, cant beat that. Easy way to keep different clients under constant monitoring.