Gregory Vozzo
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Nice presentation, but very buggy on every device I use, crashes and hangs. Can't use it to read or continue reading a previous edition of the Globe. I communicated extensively with Globe support, was asked to try things that didn't solve any problems, and was finally told they were aware of the issues. Still not fixed 10 weeks later.
Boston Globe Media Partners, LLC
June 26, 2024
Hi Gregory, thanks for taking the time to let us know of your concerns. Next time you're in app, could you please navigate to the support page and click Contact? That email will be very helpful for us solving your issues reported. Please reach out to epaperhelp@globe.com for any further issues. Thanks for being a valuable Globe reader!
John Greene
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The recent e-paper update is a good example of an update making a product worse instead of better. Among the worst things, the previous day's edition "sticks" on my iPad; in other words, in the morning when opening the app, yesterday's edition appears. Before the update, I would simply tap the X at the top of the screen, X out the previous day's edition, and the current day's edition would appear. NOW, I have to delete the app, and start over! NEW navigating features are awful too!
11 people found this review helpful
Chris Peduto
I am very unhappy with this app. First, it gets stuck on a blank page. 2nd, it takes forever to download. 3rd after it dowloads, it either won't open or only opens once. As others have said, some stories open up, and others don't. I also find the new layout inconvenient. There are too many steps to open up a section.
4 people found this review helpful