Andres Ricardo Villarraga Bolaños
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The app was working fine to me, but recently it's really bad, if u wanna move to another version, at least, U should keep working the previous features, like GPS and Store's Map, I have a store near to me and doesn't appear in the app, without queues that's a feature too, bad user experience, the app isn't ready.
13 people found this review helpful
Alexander “Alex” Ryan
app never works. it always tells me to try again later. it doesn't matter what phone or the location. it saddens me because i love juan valdez and had signed up for the emails for special deals, but even the emails try to direct me toward an app that just doesn't work
13 people found this review helpful
Marcela Gómez
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I cannot request any delivery! I don't know what happened, as this app worked great before! I visited the store and they say that their delivery is still working!
14 people found this review helpful
Juan Valdez Café
March 12, 2021
¡Hola Marcela!, amigos como tu nos ayudan a mejorar, te contamos que tu caso quedo registrado bajo el numero M0311-0023 y te invitamos a que nos escribas al correo servicio.cliente@juanvaldezcafe.com para darte un pequeño obsequio y nos cuentes mas detalles de tu experiencia ¡Que tengas un feliz día!