
James Mitchell
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Even though I chose "ASAP" for delivery, the app chose a specific time all by itself, then decided it couldn't achieve the target and nixed the order. Also, the Reward doesn't work, throwing an error message every time. Looks like a different restaurant will be getting my business tonight.
2 people found this review helpful
P.F. Chang's
September 12, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.pfchangs.com/contact-us. Thank you.

Chris W
App is full of shortcomings. You cannot edit your contact or account info in the app. You have to log into their website to make the changes. However, my login credentials that work in the app, will not work on their website, so I am unable to login. I have reached out to their customer support, and they were not able to help. Second, using the Chang's Cash is not possible. When attempting to use the reward, the app keeps throwing an error message saying the reward is not valid.
13 people found this review helpful

Clay Fowler
Unusable due to simple bugs. When you try to order, a toast pops up saying "the sum of your payment methods must equal the order total". But the app is calculating the total, not me! All I've done is enter a single, simple credit card! I have not tried to do anything fancy here like split into multiple payment methods! I just want to order. Ridiculous. This error seems to be because it is stupidly calculating subtotal with tax and another total without tax. I don't care: just want to order food
75 people found this review helpful
P.F. Chang's
March 18, 2021
We'll look into this issue for you. Please send us a note at https://www.pfchangs.com/contact-us so that we can follow up.