PHH MortgageQuestions

4.7
10.7K reviews
100K+
Downloads
Content rating
Everyone
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About this app

PHH MortgageQuestions mobile app provides critical Account information in one convenient app!

The PHH MQ app delivers new and innovative digital solutions to help you manage accounts, get up-to-date information on estimated home values, and recent sales in your neighborhood. Access account, home and neighborhood information in a clear, intuitive design with easy-to-use navigation.

Features:
• Easy Access: Use your current MQ.com user name and password, or new users can register directly on the app
• Easy one-time payments or enroll in AutoPay
• View statements including escrow, tax and insurance
• View neighborhood details and estimated property values
• And much more!

Managing your account on the go has never been easier!
Updated on
Jul 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
10.3K reviews
Miguel Cruz (mikiePR)
May 2, 2024
No mortgage payment options except to pay in full once a month. Even though app, website, and calling their support line says differently. Twice-a-month pay option requires a form filled out and 5 day processing after submission. Did this twice and over a month later, nothing. Not sure if this is a limitation of their app or their service in general. So far, not a good experience. Support line techs are nice tho.
5 people found this review helpful
Did you find this helpful?
PHH Mortgage Corporation
May 6, 2024
Hi Miguel, we're sorry to hear that and we would love to take a look at the issue. Please email us your contact details with a brief description of the issue you are facing at customercare@mortgagefamily.com and we will get back to you.
Nicholas Browning
February 7, 2021
I have verified myself electronically and that process works fine. I have tried several times to set up a login name and password. The system says everything checks out with passwords matching etc. but the final button still will not let me accept the terms and move forward. This is my 2nd week of trying to register and it has been a very frustrating process for PHH to assume my quicken loan for servicing. I have always been current on my payments and want to keep it that way. Please Advise
6 people found this review helpful
Did you find this helpful?
PHH Mortgage Corporation
February 9, 2021
Thanks Nicholas for the download. We apologize for the difficulties you are experiencing with the login process and would like to help get this resolved. One of our escalation managers will reach out to you to assist. You can also email us at customercare@mortgagefamily.com. Thanks.
Sany Chay
June 1, 2022
Does not let me log on. This app does not let me log on, even after I reset my password, it won't take the temporary password and just keeps me in a loop. I can't use the app to pay or check my account and it's been extremely frustrating. I wish I could choose a different servicer. Edit: I've learned through trial and error that the app doesn't seem to work outside of PHH's business hours which seems completely pointless in having an app.
16 people found this review helpful
Did you find this helpful?
PHH Mortgage Corporation
June 6, 2022
Sany, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please send us your contact details at customercare@mortgagefamily.com. Thank you.

What’s new

We're always listening to your feedback and working to make the MortgageQuestions app better for you. Enable automatic app updates on your device to ensure you always have the latest version.

This update includes:
• Redesigned and simplified user interface
• Loan centric view and easy toggle to multiple accounts
• Improved navigation bar at bottom of screen
• Enhancements to login, payments, and error messaging
• New payment-related alert notifications
• Minor bug fixes and enhancements

App support

About the developer
PHH Mortgage Corporation
Mark.Kearns@Mortgagefamily.com
3000 Leadenhall Rd Mount Laurel, NJ 08054 United States
+1 513-325-8204