3.7
42 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Manage your coverage and care on-the-go with the Presbyterian Health Plan mobile app. The myPRES app, is a secure personalized connection for patients and members to manage your health.

With the myPRES APP you can:
-Access care easily
-Find a doctor when you need one
-View and track health claims
-Always have your health card ready with a digital version on your app
-Communicate securely with health plan experts for quick answers to your questions on benefits, care coordination, billing, and more.
Updated on
Oct 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
42 reviews
Michael
June 6, 2023
The app seems to fuction well. However it's seems pretty dumb that at least 50% of it is just links to the web browser portal that you have to re-sign into to access. What is the point in having an app if it's not fully fuctional? Additionally, why isn't this just integrated into MyChart. Why is it a whole separate thing?
8 people found this review helpful
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Presbyterian Healthcare Services
June 6, 2023
Thank you, Michael, for sharing your ideas! We're building the single sign-on functionality as we speak, so you won't need to log in a second time when you link out to one of our additional resources. We are also working with our MyChart team to streamline moving back and forth between patient information and health plan information.
Mike Smith
September 26, 2024
To hard to move through
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Presbyterian Healthcare Services
October 8, 2024
Hi Mike, we’re sorry to hear that you’re finding the app hard to navigate. We’re always working to improve user experience. If you would like to share which features you find difficult to use or any specific suggestions on how we can make it easier to use, we would love to hear from you and can be reached at DigitalSupport@phs.org.
J S
February 18, 2024
It's annoying when viewing test results. Once exiting one test result, the app goes back to the main page instead of the Tests page. App is laggy.
Did you find this helpful?
Presbyterian Healthcare Services
February 20, 2024
Thank you for your feedback, it’s very valuable to us. It sounds like this comment is meant for the MyChart app and not the myPRES app, as myPRES doesn’t display test results. We sent your feedback to the MyChart app team to review/address. You can reach the MyChart app team at MyChartSupport@epic.com if you have further comments/want a follow up.

What's new

-Smart banner functionality
-Refinement of error messages for password reset and email/mobile phone verification
-Improved mobile app user experience so it’s in further parity with the myPRES Web experience
-Multiple cosmetic bug fixes and technical refinements