SamFM Smart Monitoring

Planon Software

About this app

Keep an eye on your FM services business and assets
Designed for Clients and FM Contract Managers, connected in real time to the SamFM Prime solution. The Smart Monitoring mobile application allows you to be in direct contact with your internal customers, your business and your assets.

The advantages of Smart’Monitoring:
• Stay informed of activity at all times
• Be an actor in your activity
• Control and secure your assets
• Increase the performance of your service activity
• Improve service continuity
• Strengthen the satisfaction of your internal customers

Notifications and real-time tracking of your activity:
• Receive real-time notifications of the progress of pending, ongoing, late, etc. operations.
• Easily search for critical requests with the magnifying glass

Stay in touch with applicants
• View in detail the requested request, its status and the assigned resource
• Strengthen proximity with your customers by contacting the requester by SMS or telephone

View your operated assets
• View the latest interventions carried out and those planned for your equipment by simply scanning a QR Code

Trigger an intervention request
• Create a new pre-filled DI on the fly for greater responsiveness and optimized activity

What’s new

Mises à niveau techniques et corrections de bugs