
Justin Carhart
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UPDATE: This app is NOT good! Although I can use it to monitor/control my Chlorsync, it's very clunky and doesn't do all it says it can do. Took more than a day to get it to work at all (instructions are not accurate). When I enable remote access, it literally disables itself right in front of my face. Aquacal is one of the least customer focused companies I've ever encountered. It's obvious they don't use their own products!
AquaCal AutoPilot
July 11, 2025
Was this resolved? If not, I recommend contacting customer support to assist you. If you could, update your review. Working well now?

Cathy Moon
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Update: I didn't think this app could get any worse, but it has. They have put in a a verification process that requires you to be at home, go outside with the phone in hand and within like 100 seconds press a button on the Pool Synch device for 3 seconds to confirm your phone should be allowed access. Then it says if failed to confirm and you start over. HELLO! Must be able to use when traveling!!! Fix this! Original: App freezes constantly! Have to uninstall and reinstall to correct.
6 people found this review helpful
AquaCal AutoPilot
July 11, 2025
The purpose of creating that was because someone's neighbor was controlling their device maliciously. You can access your equipment remotely. Try the new 3.0 version of the app! You shouldn't have any troubles. Working well now?

Ernie Marchesini
since update app not showing real time adjustments on pool heater? was fine before update ! Have to close out app then open up app to see real time adjustments