
Jobin Mathew
Very disappointing experience with Qpay. My Bank Muscat account was debited multiple times (OMR 26.020 × 8) even though I didn’t use the app. I received nonstop payment attempt alerts until 2:21 AM and had to block my card to stop it. Some money was refunded, but OMR 104.08 is still pending. Such glitches and unauthorized debits are unacceptable for a secure payment app. Please fix this issue urgently!
9 people found this review helpful
Dear customer,
We apologize for the inconvenience. Due to a temporary technical issue, our team is currently working on updating the app.We appreciate your patience while the issue is being resolved.
For any urgent assistance, you can contact QPay Support:
📞 24162616
📞 +968 72222468

Asghar Abbas
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I didn't like it because when I look at the face scan, this issue will come up when I put the face correctly . bad app 😔😔😥
5 people found this review helpful
Thank you for your feedback. We’re sorry you faced an issue with the face scan. Our team is working to improve the verification process. Please try again in good lighting, and if the problem continues, contact us at 24162616 or +968 72222468. — QPAY Support Team

Abdullah Al Jailani
Tried the app, works perfectly well, of course, since it's a start-up, they would have their time to stabilize the experience, but as a service, it is fantastic. for those having issues getting started, make sure that you select "Sign Up" not "Register Device" I noticed some confusion there with my friends, also if it got stuck, just redo it again. overall, well done!
5 people found this review helpful
شكرًا جزيلاً على دعمك وملاحظاتك القيمة! يسعدنا سماع أن تجربتك كانت إيجابية وأنك قدّرت فكرة التطبيق وخدماته. نعمل باستمرار على تحسين الأداء وتجربة المستخدم لتكون أكثر سلاسة، ونقدّر أيضًا توضيحك للمستخدمين الآخرين حول التسجيل. دعمك يشجّعنا على التقدّم دائمًا!