Bedatanu Banerjee
I've experienced major trouble with the app earlier, so much so that id been forced to uninstall it. But their version upgrade has since resolved all issues. Biometric authentication feature has enhanced ease of use while not compromising on security at all. I'm thoroughly impressed now!
2 people found this review helpful
Provident Funding Associates L.P.
August 4, 2020
Howdy! Sorry to hear you are having trouble with the app. We are however happy to announce that we published a new version of the app with Face/Touch Id and a whole new look. Thank you for your feedback!
Adam Kunze
Edit: The recent update brings this app inline with the rest of the financial apps that I use with regards to asthetics, convenience, and usability. Love the biometric log-in. Great work! [Original: App worked fine (although a bit clunky) for a long time. Now, suddenly I receive a connection error everytime I try to use it. Tried clearing cache and data, but still it does not work at all currently.]
14 people found this review helpful
Provident Funding Associates L.P.
August 4, 2020
Howdy! Sorry to hear you are having trouble with the app. We are however happy to announce that we published a new version of the app with Face/Touch Id and a whole new look. Thank you for your feedback!
MOE RODRIGUEZ
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The app does not keep the user name. Also when selecting an account from where to make the payment the selected account looks like Not Selected, it gives the wrong impression, it looks like any of the additional accounts are selected. Have to go to the next section to make sure the correct account was selected. This has caused me to use the wrong account, cancel payment and Re-Do the whole process. The logout link should be easily accessible.
1 person found this review helpful