Tech Wizard

QubicaAMF Europe S.p.a.

About this app

Tech Wizard solves the most common mechanical and technical problems of your bowling center. In seconds, you will know the cause of the problem and how to fix it. Whether you need to find technical/mechanical support or spare parts for you pinspotter, Tech Wizard is the app you need as it offers a completely new approach to managing mechanical issues.

Tech Wizard:
• Identifies the cause of the malfunction so that you can act promptly
• Provides you with additional video tutorials
• Sends real-time notifications about new trouble calls
• Gives you the possibility to manage issues and create manual calls
• Integrates with Trouble call system

Ratings and reviews

I like the app a lot. Please fix the maintenance section. I can't scroll on most pages especially the maintenance by lane number. Also please fix the alerts. I have to check out, log out and force quit to not get alerts when I'm off duty.

Since the update, this app now sends notifications even while I'm logged out and am at home. When this happens, there is no way to log in and stop the notifications. This is very annoying.

Great app when it actually wants to work. App randomly closes requiring you to check back in frequently. Also freezes if more than one call is sent. Have the same problem on every device we use

What's new

Key Fixes

- Cancellation Errors: Resolved issues preventing users from canceling requests, including the persistent “Call handled by another operator” message.
- Intervention History: Corrected the lane count in the maintenance history and resolved scrolling issues for centers with multiple lanes.
- General Stability: Improved app responsiveness and restored the ability to save notes upon completing a call.