Resident Experience

View the Space, Inc. (Rise)

About this app

Welcome home to the Resident Experience app, for residents of Greystar-managed communities. This new, cutting-edge platform provides residents with high-tech convenience at the touch of their fingertips. Through this app, residents will be able to:

• Access payment portal
• Submit maintenance requests 24/7 and automatically receive status updates
• Reserve amenities easily, so you can enjoy them as soon as you’re ready
• Connect with your community and stay up-to-date with what’s happening and much more!

After downloading the app, residents will set up a profile to access their specific community.

Ratings and reviews

Guess what, I was looking through the reviews and this highly positive review is sticking out like a sore thumb right away. Googled the name of the gentleman and he of course is an employee of Bilt. Fantastic move, just wonderful. Just another way of extracting a little more money out of us at every stage of every required transaction in life. Now you get ads, they get additional credit info..and don't think it'll be in any way more convenient for you or in any way cheaper.

Terrible. This app is design is terrible. The $10 fee just to pay rent is absurd. The app isn't designed correctly, so when typing every word is auto caps lock, as if every entry line is programed as a name line. Can't believe I have to find a new home, because my complex wants me to use a scam service that price gouges the user, to convince them to pay interest on rent. While they collect my data. I shouldn't have to play reward games just to pay my bills. This is my life not Kool-aid.

Title: Invasive Permissions and Unwanted Advertising. The permissions required by this service are overly invasive. To pay rent, you’re forced to use a third-party site, Bilt, which requires you to agree to let them pull credit reports and consumer data under your name—just to process payments. On top of that, they constantly push notifications about things like pet insurance and credit card offers. It feels intrusive, ads for debt and sign in issues forcing codes and confusion.

What’s new

Various fixes and improvements