Amina Suleiman
Hi, long time fan of your services. Just a few things I think could be better, in my opinion. 1. The sambaza internet option is 5-10mb. How's this possible?? Maybe it's a bug somewhere? Thanks 2. The interface feels off but I guess it will take time to get used to it. The layout feels congested in a way. Previous app had a distinction. Like blaze tariff and the other kind. That interface was dope. Maybe see what can be carried forward and make the app feel familiar. Thanks
573 people found this review helpful
Safaricom Limited
May 10, 2021
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
Ernesto
On realme C11, I can't enter the activation code sent to me because the screen looks like it doesn't take user input. It just displays the dashes that are not clickable, disabled. Basically I can't use the app because I can't go past that screen.
Kiplagat Emmanuel
I have serious privacy concerns with this app. Upon reading the privacy policy, I discovered that it shares personal information with government agencies without obtaining explicit user consent. This data sharing is not crucial for the app’s functionality and is excessive. The app lacks transparency about what specific data is shared and for what purpose. Additionally, the security measures in place seem inadequate to protect user data from unauthorized access.As a user, I value my privacy
2 people found this review helpful