SCRAM TouchPoint

SCRAM Systems

About this app

The SCRAM TouchPoint app helps clients stay connected and compliant with their supervision requirements. Communicate easily with your agent through secure messaging, complete required check-ins, join video calls, and receive timely reminders for important actions.

Key Features:

Secure Messaging: Stay in touch with your agent in real time.
Check-Ins: Quickly provide required information to your program.
Video Calls: Participate in scheduled or urgent video sessions with your agent. Incoming video calls appear just like a regular phone call, ensuring you never miss an important check-in—even if your screen is locked or you’re using another app.
Reminders & Alerts: Get important notifications to keep you on track and ensure you never miss a critical update.

Ratings and reviews

Had to use this for house arrest. When it worked, it was great! Couldn't sign in one day and then the link in email after requesting new password does nothing. So far, tech support can do nothing about it. Now I have a Scram bracelet on for the remainder of time. Which in turn costs me twice as much each day.

I am not sure the developer will read all the reviews. I hope it's good if he/she can read. A basic App to track person during quarantine. Works better with Xiaomi mobile, but less help from messaging services (back office). During the first installation app was crashed and took time to reboot and reinstall. I doubt whether this app capable to serve its purpose.

App crashed during hotel quarantine have tried to reset the password 10 times now without success. System does not tell you if password has been updated or not. No help function or contact details. When searching on Web limited details outside the USA. System does not update password so cannot use.

What’s new

This update introduces the Video Call feature in TouchPoint, enabling officers to initiate secure video calls with clients. Clients can now receive and join calls directly through the mobile application, providing a reliable and efficient way to enhance communication and support.