![](https://play-lh.googleusercontent.com/a-/ALV-UjVfP0jxLwwfybD0yr3jcfETkWcfQzq_2fB9fHP5iuv2m_utvb2i=s32)
William Zifchak
The app is miles behind the desktop version which is too much of everything already. it's too customizable I guess it's to account for all the different types of businesses that might utilize it but I find so many of its features to be completely unnecessary the user interface is clunky and common Sense scheduling things and undo features are not present. as for the app it constantly needs to be updated It seems like a constant work in progress which is a little disconcerting after two years
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIYOLqMeqOybkpQXTrQBvcLDQ9ErvHMBrc4BfcD1t22T6ZFww=s32-mo)
C Smooth
I love that the support staff is very responsive. IF there is an issue it gets fixed fast. SM allows my office to schedule appointments based on proximity to another scheduled appointment cutting drive time and maximizing services rendered in any area. I can't think of a report needed that they don't provide in some way. I am able to customize and automate proposals, invoices and emails. Data import is super easy. The "Out of the Box" features make this the best CRM my company has ever used.
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocLuVycFayfFu2q2dejpIWKg9RWs4uzTuInrx4SxxuSaEDqYrg=s32-mo)
Joshua Cisneros
The app keeps crashing on me, it started with it crashing when i went to upload a photo or take a photo but now its doing it anytime i click on something. I use this for work a lot and it would be great if this was fixed, it also would skip to the next page before i input anything or if i did input something but didnt click the continue button and it went ahead anyways then it erases all of the stuff i had typed in.
1 person found this review helpful