
Rick A
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Update: I've increased my rating since the biometric login feature works now on Android 11. Needs update for Android 11. App doesn't remember your login info and biometric doesn't work anymore. Worked okay on old Android 8 phone. Logs you out after awhile. I even disabled the remove app permissions after 2 hours and it still didn't work. Also doesn't save to google. When logged in it works pretty good but not very useful in an emergency situation if you need to keep logging in.
13 people found this review helpful
Shelter Mutual Insurance Company
January 28, 2022
Thank you for reaching out. We have identified the issue you're experiencing with specific Android versions (11 & 12). We are actively addressing this & will have a fix implemented with our next release. Keep an eye out for our release & let us know if you experience any other issues at shelterandroiddeveloper@gmail.com.

Ann M. Davenport (Mains Johnson MeMe)
If you have Shelter insurance, you need this app. It is well made and easy to navigate. It has your local agent information as well as the company at large. You can do everything necessary right there all in one place. It has each policy you carry and all the info including your premiums, a payment method, insurance cards, your policies, 24/7 roadside help, and all other documents. They can be signed digitally and printed off if needed. Shelter is an awesome company and this is an awesome app!
2 people found this review helpful

Brad Harvill
The app works just fine but getting information off of it is not very clear it's very vague about your bill it is stupid that it gives you the cost for each vehicle, farm, home and liabilities Instead of grouping them,Itemizing our bill is great but it should have a total for all they're going to deduct out of your bank. But nowhere does it tell you the exact amount that they're going to deduct you have to calculate at yourself. Or at least I haven't seen it So it's not very clear.
5 people found this review helpful
Shelter Mutual Insurance Company
February 16, 2023
Hi, Brad. Thank you for taking the time to share your feedback with us. We’re always looking for opportunities to improve our customer experience, and your insights help a lot.
Always feel free to contact your agent or call 1-800-743-5837 if you have questions about your bill.