Ty Lee
Very limited conversations. You have no idea if somebody's online or not. Seems like a very outdated old school app. Very rarely do I ever encounter any type of conversation on this app and I've been using it for more than a year. Deleting it at this moment after a year I was hoping they would improve but apparently nobody cares here. Sad.
2 people found this review helpful
Hi Ty, We're sorry to hear you're unhappy. Please contact us at hello@jswipe.me and we'll be happy to assist you however we can!
A Google user
The app crops my photos so severely as to cut off important body parts, such as my head. The concept seems to be good. There are very few prospects signed up in my area, though. I found it somewhat difficult to learn to use. There is no help button. I still don't really understand some of the buttons.
23 people found this review helpful
Smooch Labs
March 21, 2019
This is definitely something we will take into consideration for future updates. Thanks for the feedback!
A Google user
Big fan of this app and its cause. Only problem is it stopped working on Android 3-4 releases ago. The last release really killed it (see bugs below). PLEASE FIX IMMEDIATELY before people abandon your app. I work in app development for some major products in market and don't know how these critical bugs passed QA and Product Acceptance. Mind boggling that a hotfix hasn't been released. Tested the release on Samsung Galaxy S10+, Galaxy S5, and an emulator. Good customer support in terms of response time and confirming the issue(s), but no indication of timing of resolution or options to notify people I'm talking to so it doesn't look like I'm ghosting. ISSUES: 1. After matching with someone, if you send them a message and they respond, you can access their message once and then it disappears. The count on the messages tab shows a count, however the matches are invisible. I currently have multiple open conversations I can't see and this delay in being able to respond does not look good/invalidates key core functionality. 2) When updating preferences to worldwide, it defaults you back to 5miles and doesn't save the change 3) Picture cropping feature does not save
19 people found this review helpful
Smooch Labs
October 15, 2019
Hi Jason,
Thank you for bringing these issues to our attention. We are actively working with our developers and we hope to resolve these issues shortly.
Thanks so much for your feedback!