
E S
full of bugs. messages will seem like they sent, and then you come back hours later to find out they never went through, leaving your matches hanging. constantly have to refresh your messages and matches to get them to show up, app assumes you don't have any. Will show you the same profiles several times over. honestly, everything about this app is pretty pathetic in terms of UI/UX. it's no wonder it's fallen by the wayside. honestly an offense to our community
8 people found this review helpful
Smooch Labs
September 19, 2025
Hi ES, Please try uninstalling and reinstalling the app and if this doesn't resolve it, please write in to hello@jswipe.me and we'll be happy to assist you!

George Clarkson
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I paid for an entire month of premium, because alot of features are pay walled by a subscription. Which is more expensive than netflix! It's been down nearly a week and this is not the first time this has happened! What a waste of my money! I can't even log in because it relies on facebook integration to log in. Users have begged to get rid of facebook integration because of how often this happens. Save your money and Get a dating app that actually works!
3 people found this review helpful
Smooch Labs
September 19, 2025
Hi George, We sincerely regret your frustration and we share it. We are currently working with Facebook directly to resolve this issue as soon as possible. We appreciate your patience!

Andrew H
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Pretty serious bug with messages. I send out a message and it never actually gets sent out. It says in the app it is sent, but the next time I go into the message section or reload the app it is not there. There aren't that many users. Considering you don't even get a notification unless you pay, that isn't unusual. Many have little to know information about themselves with many not even having a single picture.
Smooch Labs
October 29, 2025
Hi Andrew, A Swipe Note functions as a right swipe with a message attached to it. If the user happens to also swipe right on your Swipe Note, then congrats! It's a match! Once you are matched, you can continue the conversation. If you have further questions, please write in to hello@jswipe.me and we'll be happy to assist you!