ITEM Support

Nivida Web Solutions Pvt. Ltd.

About this app

This Field Service Management App is designed to empower on-ground professionals and streamline service operations for organizations. It enables field personnel to easily manage their daily visits, meetings, and service activities while keeping higher authorities updated in real time.

With an intuitive and user-friendly interface, field staff can record service details, check their assigned meetings for the day, and mark follow-ups directly from the app. The app automatically tracks their location during visits, allowing managers and supervisors to monitor on-field movements, verify visits, and ensure accountability.

Key features include:

Meeting & Follow-up Tracking: View scheduled meetings, set reminders, and stay organized throughout the day.

Location Monitoring: Real-time location access helps supervisors validate visits and ensure proper coverage.

Service Reporting: Generate and review detailed reports of completed visits and service activities.

Distance Calculation: Automatically calculate total kilometers traveled, making expense claims and travel tracking effortless.

Follow-up Reminders: Receive alerts for upcoming meetings and pending visits to ensure no opportunity is missed.

Centralized Oversight: Higher authorities can easily review daily activities, verify locations, and analyze team performance through comprehensive reports.

This app bridges the gap between field teams and management, enhancing transparency, productivity, and coordination. Whether used for service operations, sales follow-ups, or client visits, it ensures every interaction is tracked, measured, and optimized for better decision-making.