Aleksi Patana
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Pushing the app by witholding the information on roaming and data limits when coming abroad is a huge show of bad taste. I didn't want to download this app, it is a severe downgrade from the regular SMS containing the key info when entering a new country. EDIT: Exactly as Saku said below, you need to download the app to see the information... that every competitor is giving out with a single SMS when landing a new country.
Telia Finland Oyj
July 8, 2024
I would verify what kind of information you’re checking from the SMS? When customers arrive in a country, we send general information about roaming data usage and pricing in addition to your subscription package, if your balance is depleted. I also recommend checking from Minun Telia whether Info-SMS is turned off if you’re not receiving SMS //Saku
Traian Emanuel Abrudan (ATE)
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Payment failures. Trying to pay with Nordea, and redirects me to OP. Actually, any bank I select redirects me to OP. And there is no bar code in the invoice to scan, I had to input all the details manually. So, yes, unfortunately 1 star until this gets fixed. Then i will edit my review. Thanks in advance! LE: i tried again the app. Bank selection fails again, any bank i select takes me to OP bank. I sent you e-mail. LE2: my bad, bank selection worked, later it redirects to a list of banks. So 5*
6 people found this review helpful
Telia Finland Oyj
November 9, 2022
Hi, and thanks for your review! Can you tell me a little more about this problem? Edit 9.11. OP page is just delivery page and there is this button what says "Jatka oman pankin tunnistautumiseen" / "Continue to your own bank" //Olivia
Václav Štekl
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The app works very poorly. The invoice notifications don't come despite being allowed. The settings refuse to let you change anything due to some errors. The only thing that works is the paying of your invoices and ads... The app never sent me any kind of notification, even after re-installing. When I try to change the notification or any other setting, the app just announces that server is having issues and to try again later. The issue never ends. Customer service contacted 3 times. No result.
6 people found this review helpful
Telia Finland Oyj
November 28, 2022
Hi! What did the customer service said to you? You can report a problem via this form under "Jätä viesti" by selecting "Häiriöilmoitus": https://www.telia.fi/asiakastuki/lomakkeet/yhteydenottopyynto0 //Hanna