
E
Not too fond of the app at all. No matter how long a video of a vehicle is, it automatically converts it to a link that majority of my customers can't open. if one customer has multiple tasks, you can't clear it by simply doing one task. so if a cust bought a vehicle on his birthday, he'd get an anniversary and birthday task, so you kill 2 birds with 1 call, but not with tekion. You can't send mass emails, everyday there's an update, but nothings updated. This app feels really rushed.

Josh Sievers
The app feels like a very rushed Beta version. You can not respond to customers by simply clicking on their responses. You have to physically go back to their profile, click the method of communication, and send. As others have said, almost 70 percent of email and text threads do not show up in the desktop version when you have communicated with them through the app. it is lagging. when scanning drivers licenses and taking photos of insurance cards, it can take 7 attempts.
2 people found this review helpful

Joe Scacchetti
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Been using the app for about a year now and still can't scan VINs. Would be nice to have a version of this that makes my job easier, not more complicated. Looks like this has been an issue for years that they are just too lazy to fix. Edit- Not sure how, but the app has gotten worse. Constantly crashes when I scan IDs, still can't scan trades, when the ID does scan, no information gets pulled from it. Absolute garbage.
7 people found this review helpful